Account Services Associate I (1960) in Coppell, TX at Mr. Cooper

Date Posted: 6/1/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Coppell, TX
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    6/1/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



Account Services Specialist is responsible for the following functions as they relate to Liquidations, Payoffs, Payment Processing, Invoice Processing, Disbursements and Bankruptcy related transactions:

  • Processing exception items that fall outside of normal processing routines.
  • Research and resolve Account Services related disputed items.
  • Research and resolve escalated customer complaints/issues.
  • Perform processing and oversight responsibilities for suspense related items
  • Direct assistance with Audits, as applicable
  • Balancing, reconciliation, research and resolution of Payment Clearing Account Reconciliation outages.



Education/Experience Requirements

  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Minimum one year Data Operations, Loan Servicing, or Real Estate Lending experience in an Account Services enivonrment within Mortgage or Financial Services preferred.
  • Working knowledge of MS Windows operating system.
  • Working knowledge of MS Excel, Access, and Word is highly preferred.
  • Data entry keystroke skills – 10 key by touch highly preferred.
  • LPS/LSAMS experience preferred.
  • Proficient with facsimile, photocopier
  • Proficient with ACOM Check Printer.
  • Proficient with IDD Check Scanner
  • Proficient with Quick Check Printer


Job Requisition ID:

1960

Job Category:

Servicing

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):


Alternate Requisition:

No