Auction Associate II (1024) in Lewisville, TX at Xome

Date Posted: 11/10/2017

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    11/10/2017

Job Description



Ready to be a Cooper too? This might just be right up your alley!



XOME: WHO WE ARE

A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Real Estate Digital, Quantarium, GoPaperless, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at www.xome.com. 


MEET OUR TEAM

Xome:

Our Xome teams in Dallas, Orange County, and Seattle are building next-generation real estate software and service solutions. We put our customers first, are action-biased, and when we fail – we fail fast and move forward. There is no shortage of opportunity for exciting challenges and career growth. Learn more at https://www.xome.com/


WHAT YOU’LL DO: POSITION OVERVIEW

  • Manage inbound calls/emails from customers interested in buying and/or selling a home with Xome. Return calls and perform outbound marketing to customers within our network with the goal of scheduling appointments and converting leads to customers.
  • Maintain communication with Servicing personnel and Direct Sales personnel to address day-to-day needs and special requests.
  • Oversee the lead flow process to ensure adequate flow from Customer Service to correct divisions in Direct Sales.
  • Promote further lead transfers on a daily, weekly, and monthly basis.
  • Spearhead training sessions to obtain more lead transfers.


WHO YOU ARE: EXPERIENCE & SKILLS REQUIREMENTS

  • Phenomenal communication and interpersonal skills in driving customer satisfaction and conversion
  • Prior inside, outside, or relationship-driven sales experience strongly preferred with the ability to hit conversion targets
  • High school diploma or equivalent required
  • Adaptable attitude, willing to take feedback and improve performance with guidance
  • Real estate experience highly preferred
  • WILLINGNESS TO WORK ANY SHIFT UNTIL 7P.M. AND ROTATING SATURDAYS (12PM-5PM) AS A PART OF REGULAR SCHEDULE.
     

THINGS WE LOVE: BENEFITS & PERKS

  • Competitive PTO (21-31 days based on position) designed for exceptional work-life balance
  • Company match 401k plans designed for a successful future
  • Comprehensive and diverse health benefit options designed for healthy, happy employees
  • Employee-focused culture with casual dress-code, monthly events, semi-annual reviews & goal-setting, and leaders who invest in their teams

NOTES & REMINDERS

  • Recruiting contacts qualified candidates (requirements above) as soon as possible for a phone interview. If your application is no longer being considered, you will be notified via email.

Interested candidates only please, third party/agency applications will not be considered.

NSM is committed to the principles of equal employment opportunity and affirmative action. Our goal at NSM is to recruit, hire, and maintain a diverse workforce. Equal employment opportunity is good business as well as being the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion, termination, compensation, benefits and all other terms and conditions of employment.


As an equal opportunity employer, NSM does not discriminate in its employment decisions on the basis of race, religion, color, national origin, ancestry, citizenship, genetic information, gender, pregnancy, sexual orientation, gender identity, medical condition, age, military status, physical or mental disability, marital status, or on any other basis that would be in violation of federal, state or local law. Furthermore, NSM will make reasonable accommodations for individuals with disabilities who are qualified to perform the essential functions of the job with or without reasonable accommodation.



Job Requisition ID:

1024

Job Category:

Servicing

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):