Operations Sr Associate - Reverse (1110) in Irving, TX at Champion Mortgage

Date Posted: 11/10/2017

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Irving, TX
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    11/10/2017

Job Description



Ready to be a Cooper too? This might just be right up your alley!



Essential Job Functions

  • Produce across a multitude of Reverse Mortgage Support Operations processes which serve to move loans through the default process in accordance with HUD guidelines, maintain account information, and process workout solutions.
  • Certified in a minimum 50% of total processes within Support Operations
  • Maintain Reporting for daily/monthly production.
  • Analyze documents for required information.
  • Precise data-entry into the servicing system.
  • Cross-train team members to increase the efficiency of the department.
  • Assist Management with day-to-day processes such as working with other business units to resolve account issues, research account-history/documents and provide summary findings.
  • Responsible for training new/existing staff and identifying training/development needs.
  • Establish/update/maintain procedures.
  • Serve as first point of escalations, resolution and remedies.
  • Assist in reviewing & rebutting internal audit findings.



Education/Experience Requirements
 

  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Experience in Default Servicing is required
  • Proven track record of working/managing multiple processes
  • 1+ year of experience as a Support Operations Specialist is required.
  • General understanding of federal and state mortgage servicing requirements, standards and servicing processes preferred.
  • Working knowledge of Microsoft Excel and its functions (V-lookup, pivot-tables, etc..)
  • Audit/QC and Training Experience is a plus


Job Requisition ID:

1110

Job Category:

Servicing

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Champion Mortgage

Line of Business:

Servicing

Additional Posting Location(s):