Process Associate (2393) in Chennai at Xome

Date Posted: 5/24/2018

Job Snapshot

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Job Description

Ready to be a Cooper too? This might just be right up your alley!

To carry out process transactions (data) based on client guidelines, to help achieve in part or whole resolution as required by the end customer within SLAs specified by the organization.

Process: InspectQ

Position: Process Associate – Trainee

Company: Xome(Parent Company – Nationstar)

Work Location: DLF IT Park

Who can apply for this position?

  • 0 – 1 years can apply for this position.
  • Freshers with No backlogs/arrears
  • Only under graduates can apply
  • 2016/2017 graduates only can apply.
  • Candidates with Good communication skills and interested to work in night shifts can apply
  • candidates with less than 1 year in any of the BPO experience can apply for this position
  • Only candidates who can join immediately can apply for this position

Interview Process:

Group Discussion (Checking the communication & confidence level) Technical Interview (communication, education details, thought process etc) Online test (BPAT – 45 minutes) HR Interview (Communication, flexibility to work in shifts, Compensation discussion, joining details, attitude, career aspirations etc)

Responsibilities :

•         Follow instructions, ability to learn and adapt quickly and deliver desired outcome

•         Open to feedback and ability to work in a team environment

•         Customer first focus with an eye for detail

•         Need to deliver consistent results around productivity and quality following client specific guidelines, as per client SLAs & process workflow

•         Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any

•         Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently

•         Strict compliance to process workflow as specified by the client

•         Complete all mandatory training requirements in a timely manner.

Job Requisition ID:


Job Category:

India Business Operations

Primary Location City:


Primary Location Region:

Tamil Nadu

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Alternate Requisition:



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