Quality Control Associate I (3361) in Irving, TX at Mr. Cooper

Date Posted: 6/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Irving, TX
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    6/12/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



Quality Control Associate I is under the direct supervision of the Quality Control Account Services Manager.  Position is responsible for performing the defined quality control reviews on transactions that have been performed by our onshore/offshore processors for specific areas within Performing Services. This includes, but is not limited to ensuring that the processes are followed in accordance with the department’s policies and procedures.


Perform Quality Control reviews

Assist in Researching and resolving disputes, when needed

Ensure that the process reviews are performed within the SLA guidelines.

Assist with Internal/External audits when needed

Participate in monthly calibration sessions.

Other duties as assigned



Job Requisition ID:

3361

Job Category:

Servicing

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):


Alternate Requisition:

No