Quality Control Associate I (3361) in Irving, TX at Mr. Cooper

Date Posted: 8/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Quality Control Associate I is under the direct supervision of the Quality Control Account Services Manager.  Position is responsible for performing the defined quality control reviews on transactions that have been performed by our onshore/offshore processors for specific areas within Performing Services. This includes, but is not limited to ensuring that the processes are followed in accordance with the department’s policies and procedures.

Perform Quality Control reviews

Assist in Researching and resolving disputes, when needed

Ensure that the process reviews are performed within the SLA guidelines.

Assist with Internal/External audits when needed

Participate in monthly calibration sessions.

Other duties as assigned

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United States of America

Posting Organization:

Mr. Cooper

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