Security Operations Manager (SOC) (1181) in Coppell, TX at Mr. Cooper

Date Posted: 5/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Coppell, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The SOC Manager will be responsible for the management and oversight of the Security Operations team for Information Security, specifically focused on monitoring, investigations, and cyber incident response. The SOC Manager will develop and implement monitoring use cases in the SIEM, manage security infrastructure components (firewalls, antivirus, SIEM), and be hand-on in managing investigations. He/ She will also be responsible for working with all divisions within IT, Risk, Internal Audit, lines of business, and third party resources as required.

Roles & Responsibilities:

  • Provide direction and leadership to the Security Operations Team
  • Creation and management of SIEM monitoring use cases and SOC procedures
  • Management and coordination of all tools administered by the SOC including Splunk, Palo Alto, McAfee, and others.
  • Proactive monitoring of security alerts and leading response efforts to fully investigate issues.
  • Responsible for coordination with IT Infrastructure teams including network, cloud, storage and others to implement technology upgrades, changes, and address production support issues.
  • Implement best practices from organizations like NIST (Cyber Security Framework)
  • Manage and develop a team of analysts and engineers
  • Evaluate security technologies, lead proof of concept studies and implementation of complex technology projects
  • Technical/Hand-on experience in incident handling, computer forensics
  • Excellent spoken and written communication skills
  • Excellent planning and task-tracking skills
  • Excellent management and interpersonal skills
  • Excellent analysis and assessment of business needs and cross-system impacts
  • Proficient in using Microsoft Office Suite, including MS Project and Visio

Core Requirements:

  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Experience in running a Security Operations Center
  • Experience working in a NOC, or Data Center environment
  • Experience in a variety of technologies including but not limited to firewalls, intrusion detection and prevention devices, data loss prevention solutions, unified communications and office 365 security components, etc.
  • Management/Supervisory experience, 3-5 years
  • Project Management or Project Coordination experience
  • Experience working with IT audit, QA/QC, risk management or compliance preferred

Job Requisition ID:


Job Category:

Information Technology

Primary Location City:


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Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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Alternate Requisition: