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Servicing Risk and Compliance Analyst (5088) in Dallas, TX at Mr. Cooper

Date Posted: 12/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Servicing Risk and Compliance Analyst


Dallas, Texas

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Servicing Risk and Compliance Analyst will  be responsible for assisting in the design and implementation of compliance policies, and procedures, review and approve external/internal correspondence to ensure compliance with federal, state, GSE, and Agency regulatory requirements. Responsible for assisting Compliance leadership with assigned projects. Reporting to the Assistant Vice President of Servicing Risk and Compliance.

Roles & Responsibilities:

  • Maintain a current working knowledge of all mortgage processes and procedures as directed by Fannie Mae, Freddie Mac, FHA, VA, and Rural Development (USDA), as applicable, and any related federal/state laws and regulations, especially those originating from the CFPB, including all changes/updates. This includes maintaining a current knowledge of required industry servicing standards, as well as the CFPB Mortgage Examination Procedures.
  • Support in the execution of the Mortgage Compliance Program, including policy and procedure reviews, training and communication reviews, testing and monitoring, and issues management.
  • Provide review and oversight for Compliance email inboxes related to notary certifications, special loan portfolio, and training and communications for the business units. Ensure tracking of items and compliance with SLAs..  
  • Work closely with the business units on issues and identified risks, and provide follow up on remediation plans to ensure completion of findings.
  • Understand and comply with all policy, laws, regulations, etc. as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.  
  • Other duties as assigned.

Core Requirements:

  • Bachelor's degree. Academic/professional qualifications or certification in regulatory compliance, quality assurance, risk management and/or information will be desirable.
  • Minimum of 3  years of mortgage servicing experience such as default servicing, Compliance, or Legal.
  • Ability to analyze and interpret data and information from multiple sources, and identify trends and risks, and communicate to management.
  • Strong verbal and written communication skills and able to work with different levels of management and staff. Well organized, detail oriented, efficient and have critical thinking and analysis skills.
  • Knowledge of Consumer Financial Protection Bureau (CFPB), Federal, State, GSE, Agency laws and regulations impacting mortgage servicing.
  • Knowledge of Microsoft Office suite products (i.e. Excel) required.

Visit our Media Room to learn more about Mr. Cooper, the largest non-bank mortgage servicer. Please contact Nancy Ivey at for further information or apply online by clicking here.

Job Requisition ID:


Job Category:

Corporate Compliance

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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Alternate Requisition: