Software Engineer II (2534) in Chennai at Mr. Cooper

Date Posted: 5/23/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chennai
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    5/23/2018

Job Description



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Maintaining and improving performance and availability of Institutional application.
Liaising with Product teams to understand future release(s) scope and up-skilling accordingly.
Full maintenance and support of High / Low Severity Issues for all Fidelity Institutional applications.
The role involves diagnosis and research of various technical issues, designing and coding fixes. 
Ownership of problems from first notification right through to resolution. 
Identify failings/weakness in current tools/applications and working practices
Requirements for project delivery/handover
Provide technical skills to resolve incidents under direction of Tech Specialist where necessary
Primary focus is on restoration of service.
Participation within an on call support / Rota based service provision as demanded and willing to work in shifts.
Undertake support and maintenance activities to proactively identify and prevent potential issues within the specified portfolio of applications developing into high severity incidents.
Assisting and educating users, other support personnel and management in use of specified applications (where deemed appropriate.)
Provision of input to development of software solutions for incident fixes and preventative System Change Requests.
Input into the documentation of Application Recovery procedures.



Job Requisition ID:

2534

Job Category:

Information Technology

Primary Location City:

Chennai

Primary Location Region:

Tamil Nadu

Primary Location Postal Code:

600089

Primary Location Country:

India

Posting Organization:

Mr. Cooper

Line of Business:

Corporate

Additional Posting Location(s):


Alternate Requisition:

No

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