Account Services Specialist (2876) in Irving, TX at Mr. Cooper

Date Posted: 4/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Essential Job Functions

  • Account Services Specialist is responsible for the following functions as they relate to Liquidations, Payoffs, Payment Processing, Invoice Processing, Disbursements and Bankruptcy related transactions:
  • Processing exception items that fall outside of normal processing routines.
  • Research and resolve Account Services related disputed items.
  • Research and resolve escalated customer complaints/issues.
  • Perform processing and oversight responsibilities for suspense related items
  • Direct assistance with Audits, as applicable
  • Balancing, reconciliation, research and resolution of Payment Clearing Account Reconciliation outages.

Education/Experience Requirements

  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred.  Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Minimum one year Data Operations, Loan Servicing, or Real Estate Lending experience in an Account Services enivonrment within Mortgage or Financial Services preferred.
  • Working knowledge of MS Windows operating system.
  • Working knowledge of MS Excel, Access, and Word is highly preferred.
  • Data entry keystroke skills – 10 key by touch highly preferred.
  • LPS/LSAMS experience preferred.
  • Proficient with facsimile, photocopier
  • Proficient with ACOM Check Printer.
  • Proficient with IDD Check Scanner
  • Proficient with Quick Check Printer

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United States of America

Posting Organization:

Mr. Cooper

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