BPO Director (4724) in Fort Worth, TX at Xome

Date Posted: 9/28/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/28/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



This position is responsible for

Directing and overseeing the daily BPO operation including order fulfillment through quality control and delivery.  Monitor the performance and production of the Fulfillment and Quality Control teams ensuring orders are accepted and completed meeting client SLA and quality requirements. Work closely with the Client Services team addressing client initiatives.  Create annual business plans, oversee department training, participate in client scorecard calls, visits and due diligence exercises.



Job Requisition ID:

4724

Job Category:

Originations

Primary Location City:

North Richland Hills

Primary Location Region:

Texas

Primary Location Postal Code:

76180

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Alternate Requisition:

No