Business Operations Analyst II (4308) in Lewisville, TX at Mr. Cooper

Date Posted: 10/10/2018

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

This Analyst will play an important supporting role in the development of enhanced processes and integrated systems for Loss Analysis and Contract Recovery.   Responsibilities will include the gathering and documentation of requirements for processes, data and reporting along with receivable and reserve reconciliation, Sharepoint design/testing, performance and exception reporting, workflow management and other roles to facilitate the design, development, testing and implementation of new solutions.


  • Serve as a business expert for a particular business unit or units to perform logic checks on data and maintain accuracy and integrity of departmental data.
  • Run and maintain existing queries/reports or create ad hoc queries/reports using various report writing tools.
  • Provide alternative solutions and/or processes when required by utilizing research, analysis, and problem solving tools and techniques.
  • Analyze department’s claim portfolio to find missing or invalid data, trends, anomalies, and areas that need further review or due diligence.
  • Develop and maintain claim/recovery dashboard for senior management.
  • Recommend solutions for missing or inadequate data that is required to service a loan.
  • Track estimated and incurred compensatory fines and work with appropriate lines of business to ensure that credits and debits are posted/applied correctly.

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United States of America

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Mr. Cooper

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