Claims Specialist I - Reverse (2675) in Irving, TX at Mr. Cooper

Date Posted: 5/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

  • Review, analyze, and ensure timely settlement of investor and mortgage insurance claims and manage aging claims to determine status and bring to closure.
  • Document and maintain all systems necessary for proper claim handling and follow-up.
  • Research issues and obtain proper supporting documentation in a timely manner as requested by investor or mortgage insurance company.
  • Regular communication with internal business units, as well as external contacts, to seek resolution on items that may delay timely claim filing.
  • Complete timely audits of all assigned claims to ensure all requirements have been met, and claim process can be validated.
  • Remain up to date on HUD and FNMA guidelines and accurately convey information during claim filing.
  • Demonstrate business professional behavior and teamwork, maintain punctuality, and adherence to department and company policies and procedures.


  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • Ability and willingness to effectively communicate with internal and external contacts.
  • Knowledge of Microsoft Office – Excel, Word – computer skills should be above basic level
  • At least one year of Claims experience
  • Default, foreclosure, and/or previous work with mortgage claim filing a plus.

Job Requisition ID:


Job Category:


Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Alternate Requisition: