Default claim associate II- Reverse (4339) in Lewisville, TX at Mr. Cooper

Date Posted: 10/18/2018

Job Snapshot

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Job Description

Ready to be a Cooper too? This might just be right up your alley!

  • Claim preparation, financial reconciliation and adherence to investor/insurer guidelines to recover advances incurred throughout the default process by completing claims for:
    • FNMA Initial, Resubmission and Supplemental Claim Filing
    • FHLMC Initial, Resubmission and Supplemental Claim Filing
    • MI Initial and Supplemental Claim Filing for 1st and 2nd Lien Products, Pre-Claim Package Submission, Rescission Processing and/or Denial Rebuttal
    • Private Label Security Investor Claims (i.e. 332 Packages)
    • FHA Parts A and B, Claims Without Conveyance of Title, Pre-Foreclosure Sale, Single Family Loan Sale, Supplemental, Loss Mitigation Claim Filing
    • VA Transfer of Custody and Basic, 3rd Party, and Short Sale Claim Filing
    • USDA Claim Filing
    • Title Curative, Mobile Home Affixation, Property Preservation Management
  • Pipeline Management, prioritization and adherence to timelines and ensuring that all claims are filed timely and accurately.
  • Quality Assurance adherence to ensure all claims filed comply with appropriate applicable guidelines and attain a quality assurance score of >95% accuracy.
  • Manage application of all claim funds received, follow-up and tracking of claim submissions for payment, reconciliation of claim payments and analysis of payment data to determine curtailment values and additional recovery opportunities.
  • Preparation and submission of rebuttal of claim payment curtailments to investors and insurers utilizing guidelines, federal, state and local laws applicable to foreclosure, loss mitigation and bankruptcy servicing requirements, as well as PSA and Master Servicing Agreements and identification of billback opportunities to third parties and prior servicers for failures to comply with guidelines and/or laws in their servicing practices prior to or on behalf of Nationstar.
  • Review all past claims filed to determine possible recoverability, report on identifiable recoverable losses & document steps to assist with loss recovery.
  • Research issues and obtain proper supporting documentation in a timely manner and provide responses to internal and external auditors, investors, insurers and third party oversight entities.
  • Field questions about the file from management as well as present complete file case review to management with recommendations for improvement.
  • Complete quality reviews of completed claims to identify shortfalls, accounting errors and/or guideline violations to aide in the perfection of claims prior to submission to investors/insurers.
  • Provide analytical and qualitative analysis to department heads to aide in the assessment of trends and improvement of business practices.
  • Mentoring and support of the development of newer members of the team.
  • Development and/or refinement of policy and procedure documents.
  • Update and provide daily reports to reflect completed work activities, outstanding issues and identified trends in pipeline to assist with process improvements.
  • Integrate specific servicing requirements regarding loss analysis processes.
  • Responsible for keeping abreast of relevant changes to investor/insurer guidelines, industry standards, changes of law, and business partner expectations.
  • Reconciliation goal is to maximize the recovery of losses through the timely and accurate filing of mortgage insurance and investor claims.

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United States of America

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Mr. Cooper

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