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Executive Principal Product Manager (5517) in Lewisville, TX at Mr. Cooper

Date Posted: 2/8/2019

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Are you an experienced Product Manager passionate about creating great digital products or businesses? Do you want to drive positive change in the mortgage industry? If so, Mr. Cooper Home Loans wants to hear from you. We’re the largest non-bank mortgage servicer in America, with a lean in-house Product team that functions like a nimble startup.

We believe that delivering products and experiences that delight our customers is both art and science and to do it well requires talented and passionate team members who have the ability to be conceptual yet critical thinkers. This includes bringing innovation and new products to the portfolio of products, ensuring current and future products align with the organization's strategic goals and objectives,

The Product team at Mr Cooper is at the forefront of this effort, creating user-friendly digital solutions for the millions of homeowners Mr. Cooper serves—whether it is via our website, mobile app, or exciting new innovations on the horizon. We’re powered by an Agile work process, building products that make homeowners’ lives easier and keep our business strong.

We are looking for a Senior Product Manager that can help accelerate our digital transformation. This is a hands-on individual contribution position.  This person will assess the market landscape for viable new innovative ideas to drive the digital transformation.


  • Assess the market landscape for innovative ideas to drive digital transformation
  • Collaborate with internal and external stakeholders to develop and maintain the digital product roadmap, and present to company leaders, clients and other stakeholders
  • Develop functional specifications, diagrams, and use cases to define the platform and product enhancements and conduct usability studies to insure the effectiveness of products.
  • Work with cross functional teams to design the user experience, project scheduling, and interaction with development teams to complete desired projects.
  • Work with internal and external stakeholders to launch products and enhancements insuring they operate effectively and meet project objectives.
  • Work with the marketing team to create materials to promote our solution and value proposition.
  • Insure necessary documentation is prepared for product releases and user guides.


  • You are curious, driven and have proven experience collaborating with product managers in a cross functional setting to define requirements
  • You are comfortable with imperfect information. You embrace the process of working incrementally and iteratively to define, own and deliver an awesome product.
  • You are comfortable working in a (highly) regulated industry and are prepared to do the necessary work to meet legal and compliance requirements without compromising customer experience.  
  • You are able to prioritize work and effectively manage to deadlines.

Are you this person?  If so, we can’t wait to hear from you.  

Required Skills / Experience

  • Qualified candidates have a very strong product management / ownership background with demonstrated expertise (5+ years’) in working with customers to deliver world-class technology solutions.
  • Candidates should have 3+ years’ prior experience in agile software development environments and should be comfortable working in cross-functional teams with developers, designers, etc.
  • Domain/Industry knowledge of the real estate and mortgage industry is a plus. Will consider personal experience in the industry, but professional work experience is preferred.
  • Bachelor’s degree required, Master’s degree is considered a plus
  • You should be passionate about product ownership and live and breathe the user experience.
  • You have exceptional written and verbal communication skills, with the backbone and tact to gain team buy-in and drive collaboration.
  • You have an outstanding track record of delivering high-quality solutions on time. You are meticulous and detail-oriented, and ensure that compliance and branding standards are adhered through in every stage of the SDLC. 

Position will require scheduling flexibility due to extensive collaboration with offshore teams.

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Job Category:

Marketing & Communications

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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