Field Service Associate l (2623) in Lewisville, TX at Xome

Date Posted: 5/9/2018

Job Snapshot

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Job Description

Ready to be a Cooper too? This might just be right up your alley!

  • Ability to prioritize and manage work flow to meet departmental deadlines
  • Ability to work accurately at fast pace to meet daily quotas
  • Excellent communication skills, verbal and written
  • Ability to resolve problematic situations as well as negotiate prices.
  • Take and provide constructive criticism and provide positive feedback
  • Able to identify client’s perspective and assess situations to formulate 
  • appropriate actions to satisfy client requirements
  • Reliable/Responsible individual with consistent attendance
  • Ability to distinguish between clients and their individual requirements
  • Ability to distinguish between loan types and their individual requirements
  • Ability to contact vendors for all information needed to complete photo doc and bid.
  • Manage and/or Coordinate work assignments through our nationwide network of independent contractors
  • Monitor assigning queue to ensure inspection and property preservation work is completed per agreed timelines
  • Read, retain, and communicate complex instructions and procedures
  • Negotiate prices before and while contractor is dispatched onsite
  • Ensure all work is completed in compliance with client SLAs and/or company policy
  • Perform self-auditing functions that organize your day for optimal work flow and reporting
  • Provide updates, notations, and contact contractors when requested by inquiring managers and production representatives
  • Capable of understanding BPO, Appraisals, Inspections and Maintenance processes and procedures.
  • Other duties as assigned on an individual basis at manager’s discretion.

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United States of America

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