Field Service Associate l (2623) in Lewisville, TX at Xome

Date Posted: 5/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    5/9/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



  • Ability to prioritize and manage work flow to meet departmental deadlines
  • Ability to work accurately at fast pace to meet daily quotas
  • Excellent communication skills, verbal and written
  • Ability to resolve problematic situations as well as negotiate prices.
  • Take and provide constructive criticism and provide positive feedback
  • Able to identify client’s perspective and assess situations to formulate 
  • appropriate actions to satisfy client requirements
  • Reliable/Responsible individual with consistent attendance
  • Ability to distinguish between clients and their individual requirements
  • Ability to distinguish between loan types and their individual requirements
  • Ability to contact vendors for all information needed to complete photo doc and bid.
  • Manage and/or Coordinate work assignments through our nationwide network of independent contractors
  • Monitor assigning queue to ensure inspection and property preservation work is completed per agreed timelines
  • Read, retain, and communicate complex instructions and procedures
  • Negotiate prices before and while contractor is dispatched onsite
  • Ensure all work is completed in compliance with client SLAs and/or company policy
  • Perform self-auditing functions that organize your day for optimal work flow and reporting
  • Provide updates, notations, and contact contractors when requested by inquiring managers and production representatives
  • Capable of understanding BPO, Appraisals, Inspections and Maintenance processes and procedures.
  • Other duties as assigned on an individual basis at manager’s discretion.



Job Requisition ID:

2623

Job Category:

Servicing

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):


Alternate Requisition:

No