Financial Recovery Manager (5022) in Lewisville, TX at Mr. Cooper

Date Posted: 11/8/2018

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Manager will work with Accounting and Finance groups to manage cost center and receivable balances. Under the direction of senior management, the Manager will lead a team of analysts focused on the reconciliation and identification of opportunities for potential recovery of funds. Manages a team with a focus on policy and strategy implementation and responsible for supervising team efforts to achieve operational/tactical goals; coordinates day to day transactions and projects. Will set up receivables and work Loss Recovery group to ensure items identified have receivable balances set up and collection efforts started.  Monitors and creates controls around receivables balances.  Prepares/maintains periodic (daily, monthly, etc.) reconciliations and adhoc reporting. Works across business units to understand business transactions and ensure that transactional activity is complete and reported accurately.


  • Reconciles mortgage servicing system, general ledger and databases storing receivable, cost center and reserve activity .
  • Reviews/monitors existing and future Servicing contracts to identify opportunities  for recoverability from third parties.
  • Build and implement process for servicing organization to report and track all potential recoveries.
  • Develops and improvement of accounting controls related to transactions.
  • Develops/maintains trend analysis and other adhoc reports/projects.
  • Prepare presentations to senior management related to large-dollar outages or persistent issues
  • Validates data reporting sources by working with IT and other departments to resolve any discrepancies.
  • Document procedures in detailed and summary form for internal and external audiences.
  • Recruit, interview, and hire staff
  • Responsible for training, development, and performance evaluation of all staff members on the team
  • Exhibits willingness to go above and beyond the minimum requirements when working with internal or external customers ensuring a positive customer experience. 


  • Broad knowledge of spreadsheet, database, word processing and MS Office software.
  • Expertise in Excel: The ideal candidate will develop excel-based risk reports and analytics with little technical guidance.  Experience with macros, pivot tables and data structures is a plus.
  • Access/SQL: Ability to write queries utilizing SQL Server databases to obtain information and integrate excel front-end tools and reports with the underlying databases.
  • Related experience within Financial Services industry,
  • Ability to work in a fast-paced environment with strong attention to detail.
  • Strong analytical and problem solving skills.
  • Must be able to prioritize work and effectively manage to deadlines.
  • Ability to effectively interact and communicate with peers and management.
  • Thoughtful Leadership: Make Sound Decisions, Act Strategically, Use Financial Data, Think Creatively.
  • Results Leadership: Builds Customer Relationships, Manage Execution, Show Drive and Initiative, Manage Plans and Change, Build Support.


  • A business/finance/accounting degree. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential function of this job.
  • 5 plus years of work experience, preferably in Financial Services/Mortgage with focus in Servicing (credit/collections/finance)
  • Previous Access/SQL experience a must.

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United States of America

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Mr. Cooper

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