HTML Programmer (3763) in Irving, TX at Mr. Cooper

Date Posted: 7/17/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/17/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



Interprets results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining. Designs, develops, implements and maintains business solutions.


ROLES & RESPONSIBILITIES

  • Identify and analyze customer feedback, issues or complaints via Servicing Lines of Business and direct from customer.
  • Develop, test, and deploy required web solutions in a timely manner. Monitor and respond to customer web inbox daily.
  • Suggests observed solutions to improve the customer experience via website and/or enhancing internal systems/processes.
  • Must be able to lead internal projects
  • Understand the structures, usage and sources of business data and customer experience via the web.
  • Able to develop formal business processes
  • Analysis and assessment of business needs and cross-system impacts by offering full systems integration solutions
  • Ability to data mine and provide management level reporting and analysis in order to make strategic management decisions
  • Liaison between Servicing Lines of Business, IT, Marketing, and Website teams.

EXPERIENCE REQUIREMENTS

  • Graduation from a 4-year college or university.  Will consider the equivalent combination of job experience that demonstrates the ability to perform the essential functions of this job.
  • Customer Service experience required
  • Process engineering and documentation experience
  • Web engineering experience required with HTML experience preferred
  • Planet Press software experience preferred
  • Internal applicants with LSAMS, Footprints,  & Apollo Website experience preferred


Job Requisition ID:

3763

Job Category:

Finance

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):


Alternate Requisition:

No