Investor Services Analyst I (3720) in Dallas, TX at Mr. Cooper

Date Posted: 7/17/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/17/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!




The Investor Services Analyst is responsible for the assigned monthly reporting, remitting and reconciling for investors which could include FNMA, FHLMC, GNMA, Private Securities or Special Servicing. This includes functions related to loan acquisitions, service releases, corporate and P&I advance analysis, as well as timely and accurate completion of assigned special projects. Specialists are responsible for performing reconciliations and reporting to Trustees/Master Servicers, in accordance with the terms of the servicing contracts.


  • Performs analysis of exception reports during the reporting cycle in order to make required corrections to the loans.
  • Acts in the role of relationship manager to his/her counterparties when reporting.
  • Strictly adheres to the Agency and Private Investor Servicing Agreements, Regulation AB, USAP and other guidelines for timely and accurate reporting, remitting, and reconciling.
  • Timely and accurately prepares and delivers investor reporting for complex Agency or Private investors.
  • Prepares remittances to investors along with related cash management functions.
  • Reconciling accounts within 30 calendar days.
  • Clears reconciling items within 90 days from the point of identification or earlier based on investor guidelines, either through internal wires, escalations or investor adjustments.
  • Prepares wires and GL entries as needed to remit or clear aged items timely and accurately.
  • Reporting and Accounting Analysts will conduct root cause analysis of issues on the most complex scheduled/scheduled or scheduled/actual reconciliations and test of expected cash outages.
  • Provides recommendations to resolve within the Bank Recon area and for those up-stream processes that negatively impact Bank Reconciliation.
  • Review and approve low complexity reconciliations completed by Investor Services Analysts.
  • Performs pre and post acquisitions boarding and reconciliation functions related to Principal and Advance balances, to include updating system balances, validating boarding/release balances to the trial balance, and reconciling any variances.
  • Performs detailed loan level analysis of loan exceptions, using Excel and various workflow and servicing systems Special projects as assigned.

Education/Experience Requirements:

  • Graduate of a 4-year college or university with major course work in a discipline related to the requirements of the position preferred but not required. Will consider the equivalent combination of job experience and education.
  • 2-3 years of experience in Investor Reporting/Accounting or financial services; Background in Mortgage Servicing preferred.
  • Intermediate to expert knowledge of Microsoft Products, specifically Excel.
  • Some knowledge of the following systems: LSAMS, Microsoft Access, SQL, various Agency Applications, Monarch is a plus.
  • Proven ability to deliver reports that are accurate, usable, timely, consistent, and answer the appropriate questions.
  • Solid problem-solving and analysis skills that demonstrate resourcefulness and attention to detail, in both technical and non-technical settings.
  • Excellent verbal and written communication skills.


Job Requisition ID:

3720

Job Category:

Finance

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Corporate

Additional Posting Location(s):


Alternate Requisition:

No