IT Operations Project Management Analyst II (1245) in Littleton, CO at Xome

Date Posted: 2/18/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Littleton, CO
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    2/18/2018

Job Description



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JOB SUMMARY


The Technical Operations Project Management Analyst II is responsible for managing technical requests from Operations to Technology inclusive of ensuring continuity of content, required detail and cost estimates. Providing operational oversight of development progress, prioritization coordination, user testing definition and coordination, design assistance and communication of key initiatives and mitigation of critical issues. Act as a liaison between business unit managers and the Technology resources.


ESSENTIAL JOB FUNCTIONS


• Ensure that assets are boarded to systems properly and within established SLA
• Manage inflow of technical requests from Operations within established SLA
• Ensure that technical requests from Operations contain required content, inclusive of cost benefit analysis
• Assist in the coordination of user acceptance testing
• Assist in the definition of user acceptance test scenarios
• Field inquiries from Operations in regard to technical matters
• Identify potential risks and issues and recommend mitigation plans
• Assist in process design
• Identify opportunities for automation and process improvement
• Proactively manage project dependencies and identify potential workarounds
• Other duties as assigned


FUNCTIONAL JOB COMPETENCIES


• Strong MS Office skills
• Strong analytical approach to issues
• Strong written and verbal communication skills
• Ability to work effectively with both technical and non-technical stakeholders.
• Strong customer service skills


EDUCATION / EXPERIENCE REQUIREMENTS


• Operational experience in mortgage space a plus
• 3+ years project management experience preferred



Job Requisition ID:

1245

Job Category:

Analytics & Reporting

Primary Location City:

Highlands Ranch

Primary Location Region:

Colorado

Primary Location Postal Code:

80129

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

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