IVR Developer (4500) in Lewisville, TX at Mr. Cooper

Date Posted: 9/27/2018

Job Snapshot

Job Description



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JOB SUMMARY

Mr. Cooper is looking for a hands-on IVR Developer to join our Call Center Operations Team.  We value aptitude and creativity as well as experience. We are looking for bright, passionate and committed professionals who strive to be the best at what they do.  The IVR Developer performs an integral part of the firm's development and maintenance supporting the business. Work with users, business analysts and technical team members to identify, analyze, design, implement and test extensive new functions in an Omni Channel environment.

Scope/Responsibilities:

ESSENTIAL JOB FUNCTIONS

  • Work with team members to understand business and technical requirements
  • Develop application which meet business and technical requirements
  • Hands-on application development in a team environment
  • Support a large implementation of the Genesys product suite
  • Daily Operation and Maintenance
  • Configuration and testing of Genesys software
  • Work closely with Project Manager to ensure on-time, quality delivery

KNOWLEDGE, SKILLS, ABILITIES

  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preffered.  Will consider the equivalent combination of job experience &education that demonstrates the ability to perform the essential functions of the job
  • 2-5 years IVR development experience
  • 2-5 years of J2ee and VXML development experience
  • Experience with one or more of the following: MySQL, Tomcat, Groovy, Thyme Leaf, Bootstrap, TypeScript, JQuery, SQL


Job Requisition ID:

4500

Job Category:

Information Technology

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No