Loan Processor I - NCA (1503) in Santa Ana, CA at Mr. Cooper

Date Posted: 2/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Santa Ana, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Essential Job Functions:

  • Responsible for processing loans from set-up to closing by verifying, compiling and entering borrower information in to loan processing systems. 
  • Reviews loan application files to verify that all data is complete and meets standards, including the loan type and purpose, borrower assets, liabilities, and employment. 
  • Responsible for the verification and analysis of loan documentation including income, credit, appraisal, and title, while maintaining strict compliance with all applicable federal and state regulations. 
  • Interact with Mortgage Professionals to obtain information from the borrower or to seek clarification about documents in the loan file, and contacts borrowers to obtain missing or incomplete information, as required. 
  • Contact specified companies to obtain property abstracts, surveys, and appraisals.  Informs the Processing Manager of discrepancies in the file and determines the appropriate solution, as applicable. 
  • Record data to track the status of loans in processing and clears conditions according to a pre-approved list of conditions that may be cleared by processors. 
  • Submits loan application files to underwriting for approval, and creates and mails approval or denial letters to applicants.  Submits approved mortgage loan files to closing for settlement.
  • Responsible for providing strong and clear communication to processors, underwriters, mortgage professionals and borrowers regarding documents needed for mortgage loan files to ensure quick turnaround time. 
  • Responsible for handling non-public information (NPI) about borrowers.
  • Expected to adhere to all applicable internal NPI policies and procedures, and   protect the confidentiality of borrower information.
  • Performs administrative duties such as faxing, photocopying, filing and phone support, as required, by Processing Managers.
  • Excel in a fast paced environment with the ability to multitask and follow up with multiple customers and work on multiple files daily
  • Other duties as assigned.

Education / Experience Requirements:

  • High school diploma or state accepted equivalent is required.
  • Solid computer skills required, including proficiency with various loan processing systems and word processing software.
  • 2 or more years mortgage loan processing experience, Purchase and/or NCA preferred.

Physical Requirements / Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed; may require walking, primarily on a level surface, throughout the day;  reaching above shoulder heights, below the waist or lifting as required to file documents or store materials; proper lifting techniques required; may include lifting up to 25 pounds for files or paper.

Job Requisition ID:


Job Category:


Primary Location City:

Santa Ana

Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Originations - Irvine

Additional Posting Location(s):