Manager FLOD (1175) in Irving, TX at Mr. Cooper

Date Posted: 2/10/2018

Job Snapshot

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  • Location:
    Irving, TX
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  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

The Risk Manager is responsible for leveraging subject matter knowledge of standard mortgage operations, internal processes and protocols, and federal regulations to ensure effective implementation of Nationstar’s governance, risk and compliance programs. The Risk Manager reviews, assesses and documents internal operations processes to determine compliance, detect oversight and performance gaps, and identify process improvement strategies to enable business units to achieve its objectives. He/she possesses and applies cross-capability knowledge of one or more of the following: Information Technology (IT) systems, regulatory compliance, mortgage operations and internal auditing. ESSENTIAL JOB FUNCTIONS Responsible for identifying and assessing operational risk and impact and determining effective policies to manage risk using applicable regulatory and investor requirements. Coordinates with Operations Risk and Controls teams within each line of business to ensure that build-out and ongoing operation of platform is consistent with best practices. Develop and manage the implementation of operations and governance requirements for key control activities to ensure compliance with regulatory, legal, corporate and business unit policies and procedures. Assess adequacy of internal controls, documentation, process and procedures intended to ensure compliant operations. Review loans for quality assurance, compliance, policy adherence and risk. Ensures consistency of Issues Management processes, level of detail and quality, and testing and reporting methodology enterprise-wide. Study and review business processes in designated business units and examine documentation and workflow, and prepare reporting to summarize test results, ratings, and/or process patterns and practices. Communicate results of reviews to internal business partners. Evaluates and improves risk management controls and processes. Manages oversight of operational implementation of solutions. Provide guidance or technical supervision to less experienced staff, as required. Executes special projects, as required FUNCTIONAL JOB COMPETENCIES Proficiency in each of the following competencies: Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked. Interpersonal Savvy: Relates well to all kinds of people, across all levels, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact. Time Management: Uses his/her time effectively and efficiently; values time; is able to prioritize tasks and concentrate his/her time on the highest priorities; can attend to a broad range of activities. Drive for Results: Can be counted on to meet goals successfully; bottom-line oriented; pushes self and others for results. Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. Learning on the Fly: Learns quickly when facing new problems; open to change; able to assess both successes and failures to look for clue to improvement; quickly grasps the essence and underlying structure of new tasks and processes. Functional/Technical Skills: Has the functional and technical knowledge and skills to perform the job, as required. Decision Quality: Makes good decisions based upon a mixture of experience, judgment, and knowledge; sought out by others for information and advice. Process Management: Good at figuring out the process necessary to get things done; understands how to separate and combine tasks to make workflow efficient. Technical Learning: Can pick up on technical content quickly; can easily learn new skills and content. REQUIRED EDUCATION/EXPERIENCE Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. 3 to 5 years related mortgage or financial services experience 2 to 3 year managerial experience preferred Experience with operational excellence methodologies, such as Six Sigma Experience with process mapping methodologies. Proficiency with the Microsoft Office Suite.

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United States of America

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Mr. Cooper

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