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Manager HUD Assignment - Reverse (4998) in Irving, TX at Mr. Cooper

Date Posted: 12/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.


The HUD Assignment Manager (HAM) is directly responsible for a team that reviews curative and non-curative exceptions for resolution and/or packages and submits initial HUD Assignment Claims to HUD for approval. The HUD Assignment Manager leads a team of 8-12 associates to ensure assignment exceptions (curative & non-curative) and claims are being worked, followed –up, submitted and paid in a timely manner. HUD Assignment Manager is also responsible to manage engaged vendors and oversight SLA’s when applicable.  The HAM analyzes loan/exception level pipeline trends, volume, and accuracy to minimize financial risk to Champion Mortgage. The HAM also provides valuable coaching/feedback to maintain consistency throughout the HUD Assignment Claims Department.

Scope/Responsibilities: Manages a team with a focus on policy and strategy implementation and control or responsible for supervising team efforts to achieve operational/tactical goals; coordinates day to day transactions and projects. May or may not be responsible for managing costs for assigned area. Direct Report to VP or AVP. Typically manages Manager/Professional and/or below Manager/Associate level resources; Subordinates perform the same essential work and activities. Responsible for short term project planning or operational goals.


  • Ensure accuracy of all Claim related documentation from direct team members.
  • Verify documentation of all systems necessary for proper document defect resolution, claim handling and follow-up.
  • Manage internal and off-shore partners so that upstream/downstream processes are completed accurately/timely.
  • Assist with side by side training for new hires
  • Assist with creating, organizing, and maintaining current training material for the department
  • Monitor and organize orders to and from various vendors to ensure timely HUD Assignment Claim submissions
  • Validate HUD Assignment approvals, collateral file shipment, and claim filing.


  • Bachelor's degree and typically 7+ years of directly related Loan Servicing experience. High school diploma or state approved equivalency required.
  • Thought Leadership: Make Sound Decisions, Act Strategically, Use Financial Data, Think Creatively
  • Results Leadership: Build Customer Relationships, Manage Execution, Show Drive and Initiative, Manage Plans and Change, Build Support

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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