MS Default Advisory Analyst (3449) in Littleton, CO at Mr. Cooper

Date Posted: 7/19/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Littleton, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/19/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



ESSENTIAL JOB FUNCTIONS

  • Responsible for executing and monitoring the default timeline exception process.   
  • Research and administer collateral documents
  • Understand servicers' default and collateral processes and relied upon to build collaborative relationships with servicers and custodians in order to ensure ability to work through conflict.
  • Coordinate with servicers, trustees, and other parties to obtain signatures on documents.
  • Run numerous weekly departmental reports.
  • Coordinate and monitor the stop advance process.
  • Obtain comprehensive status on a specific group of special handling/litigated assets as needed and update SBO.
  • May perform other related duties or ad hoc projects within the scope of responsibilities.

KNOWLEDGE, SKILLS, ABILITIES

  • Education & Professional Experience:  Typically requires a minimum of 2 years of work experience. Associates degree preferred with two years customer service experience. Mortgage and/or Financial Services experience a plus.
  • Leadership/Hierarchy:  Operates effectively under general supervision.  Ability to train new or existing staff when necessary.  Suggests and asks for others’ ideas to improve quality, efficiency, and effectiveness.
  • Level of Decision Making:  Applies judgment to resolve issues and/or make recommendations.  Utilizes sound judgment to identify the best solution to critical issues within a functional area.  Utilizes technical skills to recommend solutions.
  • Individual/Customer Impact:  Decisions and actions have impact on success of project team, department and/or client.  Scope of work occasionally impacts assigned business area, other business units and/or processes.  Provides advice and assistance to help others accomplish their work.  Proven ability to serve as a champion for our customers.  Ability to handle escalated issues timely and appropriately.
  • Communication:  Demonstrates high-level verbal and written communication skills.  Ability to deliver thorough communications to a team and/or peers.  Skilled in presenting to small groups.
  • Technical Proficiency:  Demonstrate intermediate to advanced computer and software skills necessary for job function.  Proficiency with Microsoft Office.


Job Requisition ID:

3449

Job Category:

Audit & Controls

Primary Location City:

Highlands Ranch

Primary Location Region:

Colorado

Primary Location Postal Code:

80129

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):


Alternate Requisition:

No

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