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Payroll Specialist (5597) in Irving, TX at Mr. Cooper

Date Posted: 3/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Job Function

  • Processes payroll each pay period in a timely manner by following a standard procedure and checklist including but not limited to entering payroll data into the payroll system, auditing data inputs for accuracy and making any necessary corrections, reviewing gross-to-net reports for accuracy and submitting results to manager for sign off so that pay slips are accurate and all audit controls including but not limited to SOX controls are met
  • Processes one time manual payments as needed for terminations and other pay adjustments using payroll and treasury systems
  • Answers employee and manager queries through telephone or email communications by identifying the issue, researching problems as needed, troubleshooting root cause as necessary and taking corrective actions if needed in order to ensure accurate payroll and high customer satisfaction
  • Processes specialty items such as LOA and Garnishments using a full understanding of laws and processes to ensure data is entered accurately and pay is processed appropriately
  • Reviews and responds to regulatory agency inquiries for such things as tax agency report requests, third party garnishments, etc. by reviewing requests and taking necessary steps to fulfill requirements so that the company’s payroll processes and procedures are in compliance with all applicable regulations in every country

Additional Duties

  • Provides regression and other testing of system changes as needed to ensure accuracy of system maintenance and/or enhancements
  • Liaison between internal customers and external vendor as needed
  • Documents standard operating procedures for application configuration to ensure consistency of system setup so that knowledge transfer and troubleshooting have maximum efficiency
  • Analyzes system capabilities and business processes during the normal course of activity and makes recommendations for improvements in order to support data integrity efforts
  • Generates reports for internal and external customers as needed
  • Maintains and tracks all issues/work using standard Issue Tracking Processes
  • Other duties as assigned

​Job Competencies

  • Skilled in using various payroll systems, Microsoft Excel and Microsoft Access
  • Knowledge of payroll processes and regulations
  • Knowledge of the overall HR business process delivery model
  • Ability to prioritize work to ensure customers are satisfied and systems are up and running at all times
  • Ability to analyze business and technical processes and determine ways of making them more efficient
  • Ability to work effectively with outsource provider in an SLA based model while maintaining high degrees of attention to detail, accuracy and poise under pressure
  • Ability to work with a collaborative work style and effectively handle employee inquires
  • Ability to maintain strictest confidence
  • Ability to implement new regulations and/or applications quickly and effectively

 Education / Experience Requirements

  • Minimum of a 2 year degree in business or accounting desired 
  • Certified Payroll Professional (CCP) for US or equivalent international payroll certification and Lean/Six Sigma Certifications highly desirable
  • Minimum of 1 - 3 years of payroll processing experience
  • Experience with payroll systems required; Workday payroll highly desired
  • Experience supporting and Workday time entry highly desired
  • Experience entering employee queries into an incident management system

Job Requisition ID:


Job Category:

Human Resources

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Alternate Requisition: