Principal Business Analyst (3033) in Lewisville, TX at Xome

Date Posted: 5/8/2018

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!


A subsidiary of Nationstar Mortgage founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including, Quantarium, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at



Our Xome teams in Dallas, Orange County, Denver, and Seattle are building next-generation real estate software and service solutions. We put our customers first, are action-biased, and when we fail – we fail fast and move forward. There is no shortage of opportunity for exciting challenges and career growth. Learn more at  


This position is responsible for development of business and functional requirements for IT system enhancements that align business goals, IT Initiatives, and technology considerations. This individual works as part of the Technology team to ensure that business needs and plans are integrated with IT project delivery.

The Business Analysts ability to facilitate requirements discussions and provide accurate documentation is key to IT successfully identifying needed changes, assessing development efforts and delivering project enhancements that meet business needs and materially benefit our business stakeholders.

This position contributes to project financial success as solid requirements define the project scope and enable delivery teams to accurately assess development efforts. Good requirements are also essential to successful measurement of project deliverables during testing. It is an expectation that this role develops a deep understanding of the software system(s) used by the business, provides application level technical support to end users, and is able to use that knowledge to effectively and efficiently validate changes for conformance to expected behavior. 

Daily Tasks Include:

  • Assess situations and document them with limited supervision. Determine necessary technical documents and ensure completion. Develop use cases and process flows and ensure documentation conforms to standards.
  • Lead feasibility and requirements meetings to obtain business and functional requirements.
  • Gather and document how project success is to be measured.
  • Support the business in the development of initial requests for IT services through the IT intake process.
  • Ensure that issues are identified, tracked, reported on and resolved in a timely manner during the requirements gathering process.
  • Provide input, clarify questions, and review technical specifications, business processes, and recommendation to ensure technical design meets documented business objectives. Have thorough understanding of technical solution design and resulting process changes – focusing on requirements and testing concepts. Ensures requirements traceability throughout SDLC.
  • Define, manage and execute test plans. NOTE: This is not a QA Analyst role, we’re looking for a strong BA who can take the lead on quality and testing on projects where needed.
  • Clarify questions/defects during testing process to ensure project requirements are met: Identify and assess potential scope creep.
  • Work with the business to ensure that project requirements are met through the delivery of projects during the project execution and the closedown phases.
  • Develop project release notes communicating intended system changes to Release Management and business organizations.
  • Suggests areas for improvement in business internal processes along with potential solutions.


  • Bachelor’s degree preferred, high school diploma or equivalent absolutely required
  • Candidates should have 3+ years’ prior experience in agile software development environments and should be comfortable working in cross-functional teams with developers, designers, etc.
  • Prefer prior technology and product business/systems analysis experience within the mortgage technology and/or real estate space
  • Minimum three years of experience using and/or supporting business applications and working with data related to business applications
  • Able to lead multiple small/medium projects where no Project Manager is assigned
  • Ability to organize and drive change verification across multiple teams
  • Strong track record of becoming functional subject matter expert on business platforms, preferably in the mortgage domain
  • Prior experience in mapping and defining optimized business processes
  • Excellent verbal and written communication, interpersonal, and multi-tasking skills
  • Strong sense of ownership and accountability
  • Ability to make good, timely decisions in relatively complex situations, sometimes under pressure.

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