Process Associate I (1636) in Chennai at Mr. Cooper

Date Posted: 10/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chennai
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/5/2018

Job Description



Ready to be a Cooper too? This might just be right up your alley!



Responsibilities

  • Follow instructions, ability to learn and adapt quickly and deliver desired outcome
  • Open to feedback and ability to work in a team environment
  • Customer first focus with an eye for detail
  • Need to deliver consistent results around productivity and quality following client specific guidelines, as per  client SLAs & process workflow
  • Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any
  • Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
  • Strict compliance to process workflow as specified by the client
  • Complete all mandatory training requirements in a timely manner.
  • Identify opportunities for process /  Customer service improvement and communicate it to the leadership


Job Requisition ID:

1636

Job Category:

India Business Operations

Primary Location City:

Chennai

Primary Location Region:

Tamil Nadu

Primary Location Postal Code:

600089

Primary Location Country:

India

Posting Organization:

Mr. Cooper

Line of Business:

Corporate

Additional Posting Location(s):

Alternate Requisition:

No

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