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Process Associate I (6195) in Chennai at Xome

Date Posted: 3/14/2019

Job Snapshot

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Job Description

Ready to be a Cooper too? This might just be right up your alley!

Interested candidates can walk-in to Xome, 11th Floor, Block 7, DLF IT Park. Mon - Fri at 11am.
Contact person - Naveen (HR)

Position: Process Associate – Trainee

Company: Xome(Parent Company – Nationstar)

Work Location: DLF IT Park

Who can apply for this position?

0 - 1 year experience in BPO

2017/18 graduates only

No backlogs/arrears

Immediate joiners only

Good communication skills

Interested to work in night shift

Cab facility will be provided

Interview Process:

Group Discussion (Checking the communication & confidence level), Online test (BPAT – 45 minutes) Technical Interview (communication, education details, thought process etc), HR Interview (Communication, flexibility to work in shifts, Compensation discussion, joining details, attitude, career aspirations etc)

Responsibilities :

•         Follow instructions, ability to learn and adapt quickly and deliver desired outcome

•         Open to feedback and ability to work in a team environment

•         Customer first focus with an eye for detail

•         Need to deliver consistent results around productivity and quality following client specific guidelines, as per client SLAs & process workflow

•         Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any

•         Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently

•         Strict compliance to process workflow as specified by the client

•         Complete all mandatory training requirements in a timely manner.

•         Identify opportunities for process / Customer service improvement and communicate it to the leadership

About us :

About XOME SERVICES INDIA PRIVATE LIMITED (Formally Known as Solutionstar India)

XOME is headquartered in Lewisville, Texas and was founded in 2012 an indirectly held, wholly owned subsidiary of Nationstar Mortgage Holdings, Inc., a leading provider of residential mortgage services.

XOME is a leading provider of technology and data-enhanced solutions to consumers, real estate agents and companies engaged in the origination and/or servicing of mortgage loans. XOME intends to transform the home buying experience through the utilization of a next generation real estate exchange and the delivery of quality residential real estate services.

XOME’s real estate exchange includes an online auction site,, and a suite of online marketing, data, analytics and transaction management services that facilitate the efficient exchange of homes over an internet-based real estate marketplace.

XOME’s real estate services include title, close, escrow, and valuation and asset management services.

XOME conducts services for a wide range of organizations in the residential mortgage industry including mortgage servicers, mortgage originators and law firms. We strive to be the vendor of choice for consistent and high-quality real estate services.

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India Business Operations

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Tamil Nadu

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