Purchase Loan Processor (3617) in Santa Ana, CA at Mr. Cooper

Date Posted: 8/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    Santa Ana, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.)

We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Purchase Loan Processor is responsible for the timely and accurate processing of mortgage loan files according to established work flow, procedures, and regulations.  The Purchase Processor is expected to manage a caseload of 22+ loan files at any one time, each with a minimal or moderate amount of complexity.

Roles & Responsibilities:

  • Responsible for processing loans from set-up to closing by verifying, compiling and entering borrower information in to loan processing systems. 
  • Reviews loan application files to verify that all data is complete and meets standards, including the loan type and purpose, borrower assets, liabilities, and employment. 
  • Responsible for the verification and analysis of loan documentation including income, credit, appraisal, and title, while maintaining strict compliance with all applicable federal and state regulations. 
  • Interact with Mortgage Professionals to obtain information from the borrower or to seek clarification about documents in the loan file, and contacts borrowers to obtain missing or incomplete information, as required. 
  • Contact specified companies to obtain property abstracts, surveys, and appraisals.  Informs the Processing Manager of discrepancies in the file and determines the appropriate solution, as applicable.
  • Submits loan application files to underwriting for approval, and creates and mails approval or denial letters to applicants.  Submits approved mortgage loan files to closing for settlement.
  • Responsible for providing strong and clear communication to processors, underwriters, mortgage professionals and borrowers regarding documents needed for mortgage loan files to ensure quick turnaround time.
  • Responsible for handling non-public information (NPI) about borrowers.
  • Expected to adhere to all applicable internal NPI policies and procedures, and   protect the confidentiality of borrower information.
  • Performs administrative duties such as faxing, photocopying, filing and phone support, as required, by Processing Managers.
  • Other duties as assigned.

Core Requirements:

  • 2+ years’ prior experience in mortgage loan processing with prior experience processing purchase loans required.
  • Solid computer skills required, including proficiency with various loan processing systems and word processing software
  • High School Diploma or GED required
  • Strong customer service skills and willingness to engage frequently with borrowers to obtain missing or incomplete information, etc.

Job Requisition ID:


Job Category:


Primary Location City:

Santa Ana

Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Originations - Irvine

Additional Posting Location(s):

Alternate Requisition: