Loan Officer - Sales team lead (3860) in Irving, TX at Mr. Cooper

Date Posted: 9/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!


  • Coaching & Mentoring - Work with MP's that are under-performing and newer MP’s that require more attention
  • Develops strategies for building and effectively managing pipelines utilizing effective sales techniques
  • Assist 
  • Assist in training, development, and performance management
  • Sales Call Observations - Work with the sales manager to review calls and coach team
  • Sales Meetings - Assist manager with sales meetings
  • Assist with interviewing (with manager) to develop hiring skills and interviewing.
  • Prospect all types of leads (including; internet and outbound calls)
  • Enters borrower information into Encompass.
  • Runs credit report and submits loans application to DU/LP.
  • Sends out preliminary loan disclosures and applications to borrowers.
  • Requests necessary documents from borrowers for complete loan submission to processing.
  • Follows up on all leads, ensures proper status is reflected on pipeline.
  • Submits loan files to the Closing Coordinators


  • Must have at least 2 years of recent mortgage sales experience in a call center environment.
  • Must have exceptional verbal and written communication skills.
  • Must command excellent knowledge of all areas of mortgage sales.
  • Must possess the ability to communicate professionally, demonstrate exceptional customer service and technical skills.
  • Must be team oriented and possess leadership skills.
  • Enthusiastic, Passionate, Positive Attitude, Team Player
  • Well-Rounded Mortgage Professional – Production, Conversion Metric, Compliance, Exceptional External and Internal Customer Service Skills.

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Originations - Dallas

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