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Senior Commissions Analyst (4734) in Irving, TX at Mr. Cooper

Date Posted: 11/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

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Analyzes approved or proposed compensation plans and determines source data needs and requirements for setting up calculations in automated tools or spreadsheets.  May provide input to proposed plan changes in order to ensure efficient administration


Configures automated incentive compensation tool and creates test scenarios to be used for UAT to ensure compensation plans are set up and calculating correctly


Documents standard operating procedures for application configuration to ensure consistency of system setup so that knowledge transfer and troubleshooting have maximum efficiency and to facilitate the training of payroll staff


Answers most complex employee and manager queries through telephone or email communications by identifying the issue, researching problems as needed, troubleshooting root cause as necessary and taking corrective actions if needed in order to ensure accurate payroll and high customer satisfaction


Acts as liaison between internal customers and external vendors as needed


Provides regression and other testing of system changes as needed to ensure accuracy of system maintenance and/or enhancements

Additional Duties

  • Analyzes system capabilities and business processes during the normal course of activity and makes recommendations for improvements in order to support data integrity efforts
  • May assist with training commissions specialists on the commissions process as needed
  • Generates reports for internal and external customers as needed
  • Maintains and tracks all issues/work using standard Issue Tracking Processes
  • Other duties as assigned

Job Requisition ID:


Job Category:

Human Resources

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


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Alternate Requisition: