Senior Commissions Analyst (4734) in Irving, TX at Mr. Cooper

Date Posted: 9/28/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/28/2018

Job Description



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25%

Analyzes approved or proposed compensation plans and determines source data needs and requirements for setting up calculations in automated tools or spreadsheets.  May provide input to proposed plan changes in order to ensure efficient administration

25%

Configures automated incentive compensation tool and creates test scenarios to be used for UAT to ensure compensation plans are set up and calculating correctly

15%

Documents standard operating procedures for application configuration to ensure consistency of system setup so that knowledge transfer and troubleshooting have maximum efficiency and to facilitate the training of payroll staff

20%

Answers most complex employee and manager queries through telephone or email communications by identifying the issue, researching problems as needed, troubleshooting root cause as necessary and taking corrective actions if needed in order to ensure accurate payroll and high customer satisfaction

5%

Acts as liaison between internal customers and external vendors as needed

10%

Provides regression and other testing of system changes as needed to ensure accuracy of system maintenance and/or enhancements

Additional Duties

  • Analyzes system capabilities and business processes during the normal course of activity and makes recommendations for improvements in order to support data integrity efforts
  • May assist with training commissions specialists on the commissions process as needed
  • Generates reports for internal and external customers as needed
  • Maintains and tracks all issues/work using standard Issue Tracking Processes
  • Other duties as assigned


Job Requisition ID:

4734

Job Category:

Human Resources

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Corporate

Additional Posting Location(s):

Alternate Requisition:

No