Sr Business Operations Analyst (1782) in Irving, TX at Mr. Cooper

Date Posted: 1/22/2018

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Job Description: 

Work on a small tactical team that supports the Document Administration team through process improvement, automation, innovation, reporting and strategic thinking.

Ideal Candidate Attributes:

  • Leader:  takes accountability for actions - goes above and beyond on tasks.  
  • Dependable:  takes charge and owns a task to completion with quality results
  • Quick learner:  is generally the first person to learn a new process and teach others or has a history of tutoring fellow classmates in school
  • Competitive nature:  has a history of competing in various sports or competitions
  • Curious:  a strong desire to ask ‘Why?’ anytime they are presented with new information
  • Effective communicator:  feels just as comfortable communicating with a processor as they do communicating with a department head
  • Technically-inclined:  Continually advances knowledge in at least one programming language (SQL, VBA, VB, C#, XML, .NET, etc.)


Essential Job Functions:

  • Identify and conduct discovery meetings to uncover all details needed to document and develop process improvement proposals and develop supporting reports and applications.
  • Develop, test, and deploy various business reports and productivity tools
  • Be a SME on multiple processes or applications
  • Lead and organize large internal projects
  • Knowledge share to help others grow their skillsets and improve the overall product and brand of our team.
  • Analyze and mine data to provide management reporting to aide with strategic decision making
  • Be a role model for other analysts
  • Manage and maintain various SQL databases


  • Graduation from a 4-year college or university.  Will consider the equivalent combination of job experience that demonstrates the ability to perform the essential functions of this job.
  • Proficient in one or more of the following programming languages: T-SQL / VBA / VB / C# desired
  • Significant engineering and documentation experience
  • Significant experience with Data Mining and reporting analytics skills
  • Mortgage industry experience is highly preferred

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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