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SR. IVR Developer (4570) in Lewisville, TX at Mr. Cooper

Date Posted: 11/26/2018

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Mr. Cooper is looking for a hands-on IVR Developer to join our Call Center Operations Team.  We value aptitude and creativity as well as experience. We are looking for bright, passionate and committed professionals who strive to be the best at what they do.  The IVR Developer performs an integral part of the firm's development and maintenance supporting the business. Work with users, business analysts and technical team members to identify, analyze, design, implement and test extensive new functions in an Omni Channel environment.


  • Ensures that implementation follows designs, and directs modifications of designs
  • Responsible for project estimates
  • Implements continuous build and automated unit test frameworks.
  • Expert at designing, coding, and implementing with 24/7 stability, performance, scalability, localization requirements in mind.
  • Ability to work independently and also collaborate with team members
  • Develop applications which meet business and technical requirements
  • Great verbal, written, and presentation skills
    Support a large implementation of the Genesys product suite
  • Configuration and testing of Genesys software
  • Work closely with Project Manager to ensure on-time, quality delivery


  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred.  Will consider the equivalent combination of job experience &education that demonstrates the ability to perform the essential functions of the job
  • 5+ years IVR development experience
  • 5+ years of J2ee and VXML development experience
  • Experience with one or more of the following: MySQL, Tomcat, Groovy, Thyme Leaf, Bootstrap, TypeScript, JQuery, SQL

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Job Category:

Information Technology

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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