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Sr Network Engineer (4375) in Dallas, TX at Mr. Cooper

Date Posted: 12/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

Company and Team Overview

Mr. Cooper’s mission is to keep the dream of home ownership alive. The company is focused on the domestic US residential housing market with offices in various locations around the US, with back offices in India.

IT Infrastructure is the backbone of the operation. As a member of company’s IT Infrastructure team, it will be your responsibility to ensure the stability, usability, and security of Mr. Cooper’s mission.

The team is dynamic, and striving to keep up with the latest technologies and trends. Terms like Cloud, Containers, Automation, Infrastructure as Code, DevSecOps, Software Defined, and X as a Service are not uncommon. While these IT use cases and platforms are in our line of sight, we also have tradition infrastructure that needs to be maintained or overhauled to meet the design models of the 21st Century.

Role Overview

A Sr. Network Engineer plays an active role within the IT Infrastructure’s Network Services Team. It involves working with the Architecture group and developing Standard Operating Procedures (SoPs) as well as the implementation strategies from the reference architecture.

Much of a Sr. Network Engineer’s time is spent working on project related work; however, the role includes being on call, and mentoring other members of the Engineering Team, and Operations team members.

A Sr. Network Engineer also helps with the turnover or transition process for projects completed by the Engineering team to the Operations team. They also assist in the assessment of Infrastructure deficiencies so they can be developed into revisions to the overall architecture standards.

Roles and Responsibilities

  • Primary responsibilities include performing project-based engineering, design, installation and troubleshooting of network solutions.
  • Provide technical leadership on complex projects requiring teams of engineers.
  • Develop comprehensive graphical and text-based design documentation, and effectively manage the implementation process from design to customer acceptance.
  • Assist with creating SOPs, and other relevant information to assist other Engineering team members and Operations with log management and other monitoring analysis activities.
  • Install, configure and support traditional and legacy network infrastructure components, such as routers, switches, and load balancers.
  • Install, configure, and support Wireless Network Infrastructure such as Wireless Access Points and controllers.
  • Install, configure, and support SDN (Software Defined Networking) components, such as SD-WAN Hub and Spoke appliances, SD-LAN Switches and WAPs, as well as their corresponding cloud controllers or dashboards.
  • Assist with the design, and implementation of interconnectivity of IaaS infrastructures whether from Public Cloud providers such as AWS or MS Azure, or Private Cloud implementations such as VMWare NSX-V or NSX-T.
  • Assist the implementation and troubleshooting of VDI infrastructures
  • Configure and support network infrastructure and event management systems.
  • Provide enterprise-wide network support.
  • Install, configure and support routing, switching, Wi-Fi, DHCP and DNS platforms for the campus enterprise network.
  • Troubleshoot network configuration anomalies.
  • Perform related or similar duties as required or assigned.

Required Skills / Knowledge

  • Education: Bachelor’s degree from an accredited institution with a concentration in Computer Science, Management Information Systems, or other Information Technology degree. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job
  • Years of Experience: minimum of 5-7 years in a Network Engineering level position.
  • Certifications desired: AWS CSA or AWS CSAP, MSCAA or MCSE Cloud Platform and Infrastructure, minimum CCNA (CCNP desired)
  • Working Knowledge of cloud based infrastructures, including AWS, MS Azure
  • Knowledge of Software Defined Networking (SDN), Software Defined WAN (SD-WAN) such as Viptela, Meraki
  • Working knowledge of appliances and cloud based instances from manufacturers such as Cisco, Arista, Juniper, AWS, and Microsoft Azure.
  • Familiarities with Load Balancers such as those from F5, Citrix, Cloudflare
  • Working Knowledge of scripting / RestAPI is preferred.
  • Knowledge of Infrastructure as Code languages such Terraform, Ansible and utilities such as VSTS and Artifactory
  • Solid understanding of both BGP and OSPF dynamic routing.
  • Working knowledge of VRFs, VDCs, and other network segmentation techniques.
  • Experience with the Mortgage Industry or Financial Applications preferred
  • Understanding of ITIL Standards
  • Familiarity with either PCI or EI3PA Compliance requirements
  • Working knowledge of RBAC modeling
  • Must be able to work well in a team as well as create sense of comradery with other departments and leadership within an organization.

Travel Requirements

This position is based in Dallas, TX. The need to travel is minimal if at all (< 5% requirement outside of the DFW metroplex).

It is however recommended that you have a valid passport, and willing to travel to offices within the US or our back offices in India…should need arise.

Benefits and Compensation

As being a member of the Mr. Cooper family there are numerous benefits. Besides medical, dental, and vision, you have the ability to take advantage of the Mr. Cooper housing products at a discount. Your family, and friends also can take advantage of some aspects of these discounts.

Looking to help pay it forward? Mr. Cooper not only has PTO (Paid time Off), and flex days, but additionally Paid Volunteer Time to give back to the community in some way.

Compensation is commensurate with skills and experience.

Job Requisition ID:


Job Category:

Information Technology

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


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Alternate Requisition: