Sr Risk Analyst (2612) in Coppell, TX at Mr. Cooper

Date Posted: 3/27/2018

Job Snapshot

  • Employee Type:
  • Location:
    Coppell, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!

The Vendor Governance Sr. Analyst is responsible for the on-going due diligence and compliance of existing third party service providers, third party relationships or similar entities providing goods and/or services to Nationstar and the business teams who utilize their services. 

Also responsible for adherence of regulatory, investor and legal requirements through desktop due diligence audit reviews as well as on-site field audits.  The Analyst will work closely with the various business teams and other departments in the identification and remediation/resolution of compliance and audit issues.


The ideal candidate will have either direct background experience in the below activities or will have a background in mortgage servicing and an interest in learning these job functions.

  • Manage the oversight and governance tasks pertaining to the more complex and critical vendor relationships where non compliance could result in significant financial, regulatory, legal or reputation loss to Nationstar. 
  • Oversee the vendor annual oversight/governance audit reviews and take action when appropriate to ensure the regulatory, investor and legal requirements are met (i.e, OCC, CFPB, AG, Fannie Mae, Freddie Mac, etc.).
  • Conduct onsite audit reviews of select vendors.  Position requires travel of 1-2 times per month to vendor locations. 
  • Must be able to work independently and lead vendor meetings while onsite at vendor facilities.  This requires professional interaction with all levels of vendor personnel.
  • Complete on-site review write ups and scores to document the completion of the audit reviews.  Report to the NSM stakeholders the findings and make recommendations for remediation of any issues identified.
  • Maintain a thorough knowledge of contract terms and conditions and functional knowledge to renegotiate contract provisions of lower complexity.
  • Manage remediation of compliance issues identified during the risk review process to resolution. 
  • Conduct meetings with business unit stakeholders to discuss performance of suppliers. 
  • Requires root cause analysis of issues to identify process improvements or gaps and engage appropriate parties to remediate. Recommend policy and procedure changes to improve ongoing controls and process.
  • Monitors vendor service records to ensure accuracy of data to reflect the services that each vendor is providing to Nationstar.
  • Manages on-going reconciliation of services, data and status with respective business units using the services.


This position commonly interacts and works with individuals outside the Vendor Management Department for the execution of job responsibilities:


  • Business Unit Managers and Senior Executives
  • Legal Counsel
  • Compliance
  • Accounting/Finance
  • Information Security/Technology
  • Business Continuity
  • Enterprise Risk


  • Third Party / Vendor Client Relationship contacts
  • Third Party / Vendor Audit Personnel and Management
  • Sub-service Client Personnel
  • Investors
  • Consulting firms engaged to assist with the supplier assessment process


  • Working knowledge of regulatory requirements related to the mortgage industry highly desired.
  • Ability to multi-task in a high activity and fast-paced environment.
  • Strong attention to detail and exceptional organizational skills.
  • Working knowledge of Microsoft Excel, Word and other similar applications. 
  • Team oriented, flexible, integrity, ethical, professional.
  • Strong communication skills (written and oral).
  • Ability to build effective cross-functional relationships and use influence to execute against business priorities.
  • Self-motivated, results-oriented team player with superior analytical, project management, and problem-solving skills.
  • Effectively operate within diverse and cross functional groups, including outside vendors.
  • Ability to define problems, collect/analyze data, establishes facts, draw valid conclusions, prepare reports, prioritize and manage several concurrent initiatives/projects.
  • Experience with RCA Archer eGRC a plus but not required.


  • Bachelor's degree required.
  • At least 2-5 years direct professional experience in a mortgage servicing, vendor management or other similar experience.
  • Demonstrated success in leading project teams within a multi-project environment.
  • Experience in the Financial Services industry; Mortgage Servicing experience a plus.

Job Requisition ID:


Job Category:

Analytics & Reporting

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


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Alternate Requisition: