Sr. Windows Server Engineer (1141) in Coppell, TX at Mr. Cooper

Date Posted: 2/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Coppell, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Ready to be a Cooper too? This might just be right up your alley!


  • Expertise with Microsoft SCCM
  • Heavy Microsoft Clustering experience in an SQL environment
  • Expertise in managing Microsoft active directory
  • Strong PowerShell coding abilities
  • Experience in server automation
  • Very strong in Window support
  • Experience with multifactor authentication
  • Willingness to mature towards future cloud automation
  • Microsoft and/or Cloud Certifications desired


The Systems Engineer II will provide day-to-day operational support of the environment including: new system delivery, change requests, proactive availability and performance monitoring, preventative maintenance, troubleshooting and the resolution of system issues.

The ideal candidate will have engineering experience with both Windows based systems and virtual server environments running on top of VMware vSphere. Candidates must have strong communication skills, and the desire to work in a fast paced environment.

The Systems Engineer II will provide support for environment including new system delivery, change requests, proactive availability and performance monitoring, preventative maintenance, troubleshooting and the resolution of system issues.
Manage and maintain VMware 5.5 / 6 environment using existing tools such vCOPs, SRM and vCM, and vRA.
Maintain and manage UCS/Dell Servers, NOS, Security and system patches on all Windows servers.
Maintaining and ensuring the Tickets Queue are being properly addressed in a timely manner.
Provide escalation technical support and issues resolution of Windows-based servers and virtual environment
Ensure team is following best practice for software packages and modifications via SCCM, login scripts, or GPO.
Act as the Point of Contact for Wintel/Virtualization Team where the Systems Engineer II will represent Wintel/Virtualization Team in meetings
Produce and maintain procedural documentation throughout the lifecycle of the system
Drive product assessments and POC initiatives
Participate in Change Management and Problem Management calls.
Train offshore teams on operations’ support procedures, evaluate their performance and take corrective actions.
Drive automation by utilizing scripts and tools to automate procedural tasks
Participate in on-call support rotation for problem analysis and resolution.
Undertake other tasks as directed by Management
Additional key skills for this position- AD expertise, strong security background, Window Server Troubleshooting, PKI Management, KMS knowledge, Failover Cluster Management, SCCM experience, Patching Operations, Open Manage Essentials, VCM, DNS and UCS experience.
Travel as required.


Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.


8 Years of hands-on experience with Microsoft and Cloud technologies with technical certifications/training preferred
Must be able to travel 5%-10%
Bachelor's degree from a college or university with major course work in a discipline related to the requirements of the position is preferred; Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this
MCSE, MCP, VCP, and CCA certifications are preferred

Job Requisition ID:


Job Category:

Information Technology

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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

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