Vendor Specialist (2059) in Coraopolis, PA at Xome

Date Posted: 1/25/2018

Job Snapshot

Job Description

Ready to be a Cooper too? This might just be right up your alley!


A subsidiary of Mr. Cooper Mortgage founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Real Estate Digital, Quantarium, GoPaperless, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at 



Our Xome teams in Pittsburgh, Dallas, Orange County, and Seattle are building next-generation real estate software and service solutions. We put our customers first, are action-biased, and when we fail – we fail fast and move forward. There is no shortage of opportunity for exciting challenges and career growth. Learn more at


  • Vendor Performance: Track, evaluate and communicate vendor performance utilizing market comparison scorecard analysis. Ensure service level agreements are being met across on clients for supported business units. Vendors include Abstractors and Attorneys.
  • Vendor onboarding of strategic 3rd party title vendor partners (Reviewing executed engagement agreements to ensure all applicable documentation is present, create and maintain vendor profiles in operating system)
  • Open Pipeline Management:  Review pending orders based on product / aging. Manage a pipeline of approximately 100 orders daily. Escalate to appropriate vendor contact(s).  Follow on until final product is received. Products mainly include uninsured, default, and origination.
  • Vendor Meetings:  Schedule and lead daily, weekly and monthly calls with both 3rd party vendors and internal supporting business units. Expected to document all action items for all parties involved and follow on until completed.
  • Discuss and properly document product requirements with management and designated business unit.
  • First Line of Defense (Internal transactional escalation point of contact for assigned business units)
  • Reporting (Must be able to analyze data set and determine root cause. Must be able to formulate strategic action plan and deliver on.)


  • A high school diploma or state accepted equivalency is required
  • At least one year experience in real estate or related industry preferred
  • Must be proficient with Excel and Microsoft Office Suite including Powerpoint
  • Must be able to physically work onsite at the Coraopolis, P.A. office
  • Must have a high comfort level performing outbound calls
  • Must be able to multi-task creatively in all position’s daily processes 
  • Must be able to work independently, as well as effectively on a team
  • Must be able to think logistically and analytically


  • Competitive PTO (21-31 days based on position) designed for exceptional work-life balance
  • Company match 401k plans designed for a successful future
  • Comprehensive and diverse health benefit options designed for healthy, happy employees
  • Employee-focused culture with casual dress-code, monthly events, semi-annual reviews & goal-setting, and leaders who invest in their teams


  • Recruiting contacts qualified candidates (requirements above) as soon as possible for a phone interview. If your application is no longer being considered, you will be notified via email.

Interested candidates only please, third party/agency applications will not be considered.

NSM is committed to the principles of equal employment opportunity and affirmative action. Our goal at NSM is to recruit, hire, and maintain a diverse workforce. Equal employment opportunity is good business as well as being the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion, termination, compensation, benefits and all other terms and conditions of employment.

As an equal opportunity employer, NSM does not discriminate in its employment decisions on the basis of race, religion, color, national origin, ancestry, citizenship, genetic information, gender, pregnancy, sexual orientation, gender identity, medical condition, age, military status, physical or mental disability, marital status, or on any other basis that would be in violation of federal, state or local law. Furthermore, NSM will make reasonable accommodations for individuals with disabilities who are qualified to perform the essential functions of the job with or without reasonable accommodation.

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Vendor Management

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Primary Location Country:

United States of America

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